Reach more customers with New Zealand’s largest restaurant reservations network.

• Through your web site. Or we can create one for you with online reservations included
• Booking partner sites: We go wherever the biggest online and decision making audience is found
• Concierges: Through their own dedicated booking site
• Diners can now book immediately 24 hours a day, 7 days a week

Click below to find out more...

Web Statistics

• Over 1million people – The number of diners we put our restaurants in front of every month. Through New Zealand’s largest Restaurant Reservations Network

• Convert 1 in 5 of your web site visitors to diners. By placing a Booking Service on your web site home page ( Opentable )

• 6 out of 10 – The number of people who search online before selecting where to dine (Dimmi)

• 65% the number of bookings made while restaurants are busy in service or closed (Dimmi)

• More than 2 Million mobile phone reservations in past year ( Iphone & Opentable )

• 25-54 Most prevalent age to search online ( Nielsen )

• 43% Of consumers when traveling used a search engine to find restaurants ( AIS media )

• 33% read other consumers reviews online before choosing (Opentable )

• 92% of NZ adults carry a mobile

• Tourism NZ web sites receive up to 1.5M overseas tourist/visitors each month

• 4.3 minutes Average time spent on NZ Dining Web Site ( Experian Hitwise)

• Dining directory web sites - Average NZ restaurant web page searches 3.75 (menumania)

• Ultimately - A web site is a sales tool, lets dispel the myth its anything else (Restaurant magazine)

• 45 seconds is the average time it takes to make a restaurant reservation online

• 60,000,000 the number of online restaurant reservations in 2009

eMarketing Statistics

• 60% of consumers feel more loyal to a restaurant when in their email club (BizGrader consumer survey)

• 79% of consumers are very likely to frequent the restaurant when they receive promotions or specials (BizGrader consumer survey)

• 7 out of 10 owners said they were actively seeking to establish some kind of email database ( National Restaurant News )

• 40% of businesses feel the impact of email marketing is increasingly significant to their bottom line

• 61% of consumers said they like to receive email marketing messages, with 36% indicating that food promotions and specials were preferred (AIS Media)

Increase and manage reservations

• Take reservations from your website 24/7, never miss another booking hours a day

• Takes reservations from partners booking sites and Automatically tracks and rewards Booking Partner sites business

• Takes reservations from Hotel and Airline Concierges Automatically tracks and rewards concierge business

• Manage reservations from the back-office or any other location simultaneously

• Increase table efficiency, automatically gives customer next available table time

• Maximize table turnover and seat utilisation with walk-in and waitlist functionality

• Stores reservation for every day of the year

• Electronic Reservations Diary is customised to your restaurants tables, hours, public holidays etc

Increase, manage, market and maximize reservations

Reservations

• Take reservations from your website 24/7, never miss another booking 24 hours a day

• Takes reservations from partners booking sites and automatically tracks and rewards Booking Partner sites business

• Takes reservations from Hotel and Airline Concierges Automatically tracks and rewards concierge business

• Captures every customer, automatically creates database of phone numbers, email and emailing addresses

• Easily enter or modify reservations while viewing guest histories

• Allows for time or day of week blocking and VIP pre-assignments

• Reduce no-shows with enhanced customer tracking

• Hotels - Manage restaurant reservations from the back-office, concierge desk or any other location simultaneously

• Electronic Reservations Diary is customised to your restaurants tables, hours, public holidays etc

Table Management

• Maximize table turnover and seat utilisation with walk-in and waitlist functionality

• Instantly track covers for more efficient kitchen and server management

• Increase table efficiency, automatically gives customer next available table time

• Stores reservation for every day of the year and special info sheets for holidays and special events

• Hold and combine tables for large parties

• Service “Run Sheet” and view shift notes for each day

Guest Management

• Whoever answers the restaurant telephone can Identify regulars and VIPs at a glance

• Track customer preferences to meet and anticipate special requests

• View customer reservation histories at-a-glance

• Track special occasions such as guest birthdays and anniversaries

eMarketing Management

• Conduct powerful email marketing campaigns to increase repeat business

• Automatically tracks and rewards Booking Partner sites business

• Automatically tracks and rewards concierge business

Website build with Option 1 or Option 2

Web site complete package $750 + gst

If your business requires a web site, we can build one for you with an integrated online booking page

Eveve has the perfect package, which includes:
• Site build, customized for your business
• Site hosting and web server
• Search engine optimization (SEO) – Built with meta-tags or key words i.e. Fine, dining, Jervois rd, Auckland restaurants, steaks, fish, pasta, awards. Helps diners find your web site when searching, Google, yahoo, Bing and other search engines
• Eveve online and mobile phone electronic restaurant diary – receives bookings online
• Menu
• Location map
• Contact information and opening hours
• Ready in two weeks

With built in reservations & electronic restaurant diary

Price includes professional photography

Professional, customized Search Engine Optimization (SEO), gets you found on the web!

We only charge when online customers make confirmed reservations using the Eveve online electronic reservations system and New Zealand’s largest Reservations Network partner sites to generate and deliver customers for your business:

1. From your web site (and Facebook) $1.50 per cover

2. From Partners sites like Finda, Menus.co.nz and View $2.50 per cover

3. From Hotel and Airline Concierges $2.50 per cover

Prices are subject to GST at current rates

How does Eveve generate bookings for my restaurant?
Who else is participating?
What is an Electronic Reservation Diary?
What happens if a customer tries to make an online booking and we are full?
How does the Electronic Reservation Diary know our table configurations?
What is the difference between Eveve and other "on-line" booking services?
What equipment do we need to participate?
How does Eveve know if we have availability?
Can we block out certain times or days for private events?
Can I also put the Eveve booking widget on my own website?
What happens if a customer tries to make a group booking?
Are there any hidden costs?
How long are we committed to be in the agreement?
What happens if the internet goes down?
Who can access the Electronic Restaurant Diary?
Is there training to teach my team on how to use the Electronic Restaurant Diary?
What happens during service? Do I need to constantly be checking the computer?
My staff won't cope with a computerised diary?
What is the difference between real-time bookings and e-mail enquiries?
I don't want to lose the personal touch?
Option 2 - Do we need to put all our bookings in the diary?
Are the customers details added to my database?
How does a customer change or cancel an online booking?
What are the minimum IT requirements we need at the restaurant?
Can the Eveve Electronic Restaurant Reservation Diary operate on a POS system?

How does Eveve generate bookings for my restaurant?

Eveve has partnered with the New Zealand’s busiest sites and online restaurant guides to create the countries largest restaurant Booking Network (check out our booking partner sites and Concierges here.) As your marketing partner we promote you to over 1 million people searching where to dine every month. Diners can now book 24/7 with reservations instantly confirmed.

Who else is participating?

Over 50,000 restaurants around the world include every type of dining experience from industry superstars to local eateries across the globe.

What is an Electronic Reservation Diary?

We provide our partner restaurants with an Electronic Reservation Diary (ERD). It's simple, it's quick to learn and it's customised to suit your restaurant. The key advantages of using an ERD include being able to accept bookings 24/7, improved efficiencies & cost savings, automated customer database builder, reporting capabilities & an automated no-show management feature.

What happens if a customer tries to make an online booking and we are full?

In the event that the restaurant is full at the requested time, Eveve will automatically offer the customer alternative times. If there is no availability on the chosen date, we provide the customer with your telephone number to contact you directly so you never lose a booking.

How does the Electronic Diary know our table configurations?

We understand that every restaurant is different so we allocate you a dedicated Account Manager who will spend time with you and your team to customise the Electronic Diary to suit your Restaurant. This includes everything from table numbers, table rankings, table joins, services, reports etc.

What is the difference between Eveve and other "on-line" booking services?

Unlike other "online" booking systems that have saturated the market, Eveve 's FREE software is truly different. We don't send restaurants more e-mail enquiries or telephone hassle - we generate confirmed, real-time bookings. We live in an "instant world" and diners want the convenience of being able to make reservations when it suits them.

What equipment do we need to participate?

We have developed one of the world's first completely internet based systems. All you need to participate is a laptop or computer and an internet connection...and away you go! This allows you to focus on running the restaurant, whilst we take care of your software and web requirements.

How does Eveve know if we have availability?

The Eveve booking gadget synchronises with your Electronic Reservation Diary in real-time so it always knows if you have availability at the requested date & time. This now allows you to accept bookings whilst you sleep or during peak service period.

Can we block out certain times or days for private events, public holidays?

Yes. The Electronic Reservation Diary is simple to use and can easily block out certain days/time or even areas with one click of a button. The customer will then be prompted to the next available table time or contact the restaurant directly for enquiries during this period.

Can I also put the Eveve reservations “widget” on my own website?

Yes. Restaurants lose a significant number of bookings every day. A staggering 66% of reservations are made during peak service periods and after hours so think of this as a "safety net" that protects you from lost bookings.

What happens if a customer tries to make a group booking?

Simple. When we customise the Electronic Reservation Diary to suit your restaurant, simply let us know the maximum group booking size that you wish to accept. Customers trying to make a booking for groups larger than this will be provided with your telephone number and encouraged to contact you direct to discuss "specific requirements."

Are there any hidden costs?

No. We are 100% performance based which means you only pay when we deliver you customers via the internet. Restaurants joining during the Special Introductory Offer (request a demonstration) period can now get the Eveve reservations and table management software FREE (normally $60 per month!) This means that restaurants don't pay a cent until Eveve puts bums on your seats & cash in your pocket (FREE Software offer subject to limited availability).

How long are we committed to be in the program?

The agreement is for a 12 month period.

What happens if the internet goes down?

In the event of an internet outage there are several solutions available to you.
1) If you have printed out the Running Order Report simply run service from this.
2) Locate ( i.e. next door ) another Internet Connection point, access your Electronic Reservation Diary and print it out.
3) Simply contact your Eveve Account Manager and we will fax a copy of your Running Order Report to you for the coming service.

Who can access the restaurants Electronic Diary?

Your restaurants Electronic Reservation Diary is password protected so it is totally at your discretion who has and who does not have access rights. One of the key advantages is that the Electronic Reservation Diary is completely internet based which means that you can access your reservations from home, office or from anywhere around the world.

Is there training to teach my team on how to use the Electronic Diary?

Yes. Our Electronic Reservation Diary is one of the easiest in the world to use so training is pretty simple. Once on board, your dedicated Eveve Account Manager will train you and your team on how to use the system and get you up and running to accept real-time bookings.

What happens during service? Do I need to constantly be checking the computer?

The choice is yours. Some restaurants choose to still accept online bookings during service whilst others prefer to close off bookings say one hour before service and simply print off a Running Order Report (just like using the traditional Pen & Paper Diary.) The system is flexible to work with whatever suits you best.

My staff won't cope with a computerised diary?

It's really simple! If your staff can use a Point of Sale System or send e-mails then they will have no problem using our Electronic Diary. Your dedicated Account Manager will ensure to train all staff that are required to use the system and will make sure that everyone is completely competent in using the system before going live.

What is the difference between real-time bookings and e-mail enquiries?

Eveve takes away the hassle of replying to emails saving a lot of time and of course money. Customers can now make online bookings while you sleep, closed, and when you're at your busiest. 66% of customers trying to book restaurants do so during peak service and after hours. Eveve will ensure that you never miss another booking.

I don't want to lose the personal touch?

Personalisation is allowing customers to make a booking at your restaurant using the method most convenient to them right? Eveve simply provides an additional avenue to supplement your existing channels. Eveve provides your customers with an instant confirmation which adds to the professionalism of your restaurant without you or your staff lifting a finger.

Option 2 only - Do we need to put all our bookings in the diary?

When you choose to have the Eveve table management, Live Electronic Diary system - Yes you will need to place all of your telephone & e-mail bookings into the Electronic Reservation Diary - There is no charge for using the system for telephone reservations and walk-ins. You pay for bookings through the online reservations network. And every time you capture an email address, phone number or name, you are automatically growing your database which turns into a very powerful marketing tool.

Are the customers details added to my database?

Yes. We understand that customer databases are difficult to build and maintain so we have developed a simple solution for you. The detail of every Eveve booking is automatically recorded in your very own database. Send e-mail dining promotions and restaurant marketing campaigns, keep in touch and build a database of those most important to you - your previous diners.

How does a customer change or cancel an online booking?

The Instant Confirmation E-mail that we issue to all customers includes your telephone number so they will contact you directly if they need to cancel or amend the booking. You still have full control over the restaurant not a computer.

What are the minimum IT requirements we need at the restaurant?

Just a computer or laptop and internet connection. That's all!

Can the Electronic Reservation Diary operate on a POS system?

Although not recommended, as a POS system is busy being a POS system, your Electronic Diary can certainly be operated on selected POS systems. A keyboard is also recommended.
FYI - Eveve are currently developing an EPOS system that will connect and communicate with the Eveve electronic diary.